Shipping speed is one of our top priorities. We aim to ship within 2-3 working days.

*To ensure highest quality some products may have to be uniquely handcrafted with a 4-6 working days processing time. We want you to love your products and appreciate your patience understanding*

**Expedited shipping only applies to the actual shipping portion of the order, it does not expedite the processing time of orders**

Shipping Times

Australia Post -

Metro: 2-4 Days

Regional: 3-5 Days

Overseas: 6 -10 Days

If you are not completely satisfied with your purchase, we offer a return policy for most items as long as they are in their original condition, unused & undamaged. Return requests must be initiated within 14 days of receiving your order.

Please note that we do not accept returns of earrings for hygiene reasons. Earrings cannot be returned for an exchange or full refund for change of mind. Australian health and hygiene laws prohibit the return of worn earrings.

To initiate a return, please email shop@aura-diamonds.com.au. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions about our shipping or return policies, please contact us and our customer service team will be happy to assist you.

Moissanite is the second hardest gemstone on earth, after Diamond. Our Unique Technology and Formula has allowed us to create Unmatched Finest-Quality Premium Moissanite Gems with Fire and Brilliance mimicking the appearance of Flawless Diamonds.

Crafted using a unique formula, these gems are designed to achieve exceptional quality, closely resembling the clarity and color of natural diamonds. They mimic the appearance of flawless D color diamonds, providing a luxurious and ethical alternative. Consistently flawless and backed by a lifetime guarantee, they are resistant to chipping, cracking, or discoloration, ensuring lasting brilliance and clarity.

Your Eyes Won't See the Difference; That's AURA Guarantee.

• Brilliant Sparkle
• Cost-Effective Alternative
• Exceptional Luxury
• Ethical and Conflict-Free