CUSTOMER SERVICE

Customer satisfaction is our top priority, and we're here for you every step of the way! Our friendly and dedicated team is available from 11:00 AM to 7:00 PM Melbourne, Australia Time to assist you promptly.

Should you have any questions beyond these hours, simply leave us a message or send an email, and we promise to get back to you as soon as we're back in action during the next business hours. Your satisfaction is our goal!

Contact Us

AURA DIAMONDS

Melbourne, Australia

Diamond Ring Appointments Only at

Collins Street
Hours
Mon - Sat: 11AM - 7PM

Customer Service

Phone: 04500-000-77 (CLOSED 11th FEB 2026)
Email: shop@aura-diamonds.com.au

For your convenience, you can use the contact form below

We love answering questions! Please fill in the form and we will contact you within a few days. 24-48 hours. Thank you!